November 3, 1999
Immediate Release
Doug Myers
518-242-2222

Albany NY -- (November 3, 1999) - - A limited number of customers that parked at the Albany International Airport between October 7th and October 21st will be receiving refunds. A computer glitch is believed responsible for inaccurately billing some customer's credit cards. .

The Albany County Airport Authority has been able to trace the error to software and hardware installed in the airport's new parking toll plaza. The error enabled the computer billing system to repeatedly charge some customer's credit cards even though only one transaction took place

The airport has notified the impacted credit card companies and arrangements are being made to provide full refunds to each customer's credit card.

It is recommended all individuals that may have parked at the airport between October 7 and October 21, and paid by credit card, review their credit card bills. Should anyone discover a multiple billing for their parking, they should contact the Albany County Airport Authority at 518 242-2209.

"The new equipment had been certified Y2K compliant but it apparently wasn't October 99 compliant," said airport spokesman Doug Myers. "We've replaced the faulty equipment and gone back to our reliable old credit card billing system until we are satisfied our customers will not be inconvenienced again."

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