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Airport Information

We’re here to make your experience at ALB a great one.


The Albany International Airport Information Center (518)242-2299 is located on the terminal’s first level between ticketing and baggage claim, offering:


Flight information

Paging services


Ground transportation

Area tourism information

Lost & found

Mail services


Staffed by representatives of the Albany County Convention and Visitors Bureau.


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Wheelchair service at Albany International Airport is provided by Prime Flight attendants. Prime Flight attendants are available at curbside and withing the terminal.